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Beauty salon software for treatment bookings, staff and clients

A short appointment and a longer treatment need different spaces in the day. Vanille connects your treatment menu with staff availability and client visit history, helping your studio organise new bookings and returning clients without separate appointment lists.

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Let clients book while treatments are in progress

Your online offer gives clients a starting point: choose the treatment, a staff member and a suitable appointment. Clear descriptions make the choice easier before anyone contacts the studio. Use the booking link or website widget so access does not depend on someone being free to answer during a treatment.

Match treatment duration to an available interval

Each service has a duration that affects which start times are offered. A longer treatment needs enough uninterrupted available time. Assign the service to the staff who provide it, so the booking choice reflects your treatment menu rather than assuming everyone in the studio offers the same services.

Keep regular schedules and exceptions together

Staff may work different shifts or extra hours on a particular day. Normal staff hours, breaks, absences and existing bookings inform availability. Date-specific working intervals are also considered and may open additional times. Review exceptions alongside the normal rota, especially when the same date includes time off.

Give repeat visits their context

Client profiles include contact details plus past and upcoming appointments. Your team can see the visit history when organising a follow-up booking instead of keeping another list. This is client and appointment administration, not a promise of medical records or specialist treatment documentation.

Appointment messages with a clear purpose

Email and SMS notifications can support confirmations and reminders, depending on the settings and usable contact details. Choose the messages that fit your studio routine. A reminder is about the appointment; questions about a treatment still deserve an individual response from your team.

Packages, payments and stock alongside bookings

Package management, payment functions and inventory are available for studios that use them. Online payment depends on an enabled payment connection and booking configuration. Assess these tools against what you sell and how you work, rather than assuming that every studio needs every area from day one.

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How it works day to day

  1. Create treatments with their durations and assign the relevant staff.
  2. Review working hours, breaks and exceptional working days.
  3. Offer online booking and organise return visits from the client history.
The process at a glance — not a product screenshot

Frequently asked questions

Can treatments have different durations?

Yes. Each service has a duration used when finding suitable start times. Set the time you intend to reserve for that appointment.

Can each staff member have their own availability?

Yes. Staff hours, regular breaks, time off and individual working intervals can be managed separately.

Can clients book without calling the studio?

Yes. The booking link or widget lets them choose a service, staff member and appointment.

How are reminders sent?

Appointment notifications support email and SMS according to settings and available contact details. Delivery is not guaranteed.

How does Vanille support returning clients?

Past and upcoming appointments are available in the client profile, giving the team context for the next visit.

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Try Vanille with your own working day

Set up your services and working hours, then explore how booking and your calendar fit together.

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